We understand that you may have concerns about how your personal information is used and shared. At Big Buckle Roofing, your privacy is important to us. This notice explains what types of information we collect, how we use it, and what your rights are. By using our website, https://www.bigbuckleroofingaz.com, you agree to the practices described in this policy. Any data collected through our SMS program will not be shared with third parties for their own marketing purposes.
 

Information Collection

We may collect general, non-personal details such as your IP address or domain name. This information doesn’t reveal anything specific about your identity, but it helps us understand where visitors are accessing our site from. We may also collect browser type, operating system, referring URLs, and the pages you visit on our site.

If you communicate with us through any form on our website, by phone, or by email, we will collect any personal information you provide in that interaction.

You may also receive periodic emails from us in the future regarding new services, promotions, or updates to this privacy policy.
 

How We Use This Information

The information we gather is used primarily to:

• Improve our website and services

• Fulfill requests for estimates, appointments, or information

• Provide customer service and follow-up

• Communicate updates or promotional offers

All usage is intended for internal business purposes only.
 

Security

We follow widely accepted industry practices to protect your data both online and offline.

If we collect sensitive data (like payment or billing information), it is encrypted and transmitted securely. Look for the lock icon in your browser address bar or the "https" in our URL to confirm a secure connection.

Internally, only authorized staff members (such as those in billing or customer support) are allowed access to personally identifiable information. Our servers and data storage systems are kept in a secure environment.
 

Use of Cookies

Our site uses cookies—small files stored on your device—to help personalize your visit and recognize repeat visitors. Cookies allow us to save your preferences, streamline site access, and track user interests to enhance your experience.

Using cookies does not link to any personal information on our site.
 

Sharing Your Information

We do not sell or distribute your personal data to outside parties for mass email or marketing campaigns.
 

We may disclose your personal information or IP address when legally required, or if we believe it is necessary to:

• Cooperate with a legal investigation or process

• Protect and enforce our company’s rights and property

• Identify and act against any misuse or violations related to our website or services
   

Please remember: if you share personal information online (such as in public forums or on social media), others may collect and use that information. Always be cautious when sharing personal data in public spaces.
 

External Links

Our website may include links to other sites. Please note that we are not responsible for the content or privacy practices of those third-party websites. We encourage users to read the privacy policies of any external sites they visit.
 

Surveys & Contests

Occasionally, we may run surveys or contests. Participation is voluntary. You may be asked to provide contact info (e.g., name, address) or demographic info (e.g., ZIP code, age). We use this data to contact winners or assess how to improve our services.
 

Consent

By using our site, you consent to this Privacy Policy. If we change any part of this policy, updates will be posted on this page. Please check back regularly to stay informed about how your information is handled.
 

Communication Consent

By submitting forms on our site, you agree to receive recurring marketing communications via phone calls and/or SMS/MMS text messages. These messages may be sent using automated dialing systems or prerecorded voice messages. You confirm that you are authorized to consent to communications at the number provided.

Consent is not a condition of purchase. View our Terms of Service for details.

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SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Big Buckle Roofing. This includes SMS messages for appointment scheduling, appointment reminders, instructions, notifications, and billing. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.bigbuckleroofingaz.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.